top of page

MarQui+ Culture
Seeking Effectiveness

Being effective means you get the job done right. Effectiveness describes the ratio of achieved goals to pursued goals and can be used for work processes, procedures, and personal performance. It is about whether the desired results are achieved and how well they are achieved.

​

Achieving goals and meeting customer needs ensures that organizations are delivering value and meeting the expectations of their stakeholders. And that is why we focus on effectiveness, as by increasing effectiveness, organizations can improve customer satisfaction, build loyalty, and drive growth.

Getting the job done right brings a sense of accomplishment that develops a feeling of pride, confidence and wellbeing among our customers and our employees. And the wellbeing of our employees and customers are at the core of our beliefs.

​

At MarQui+, we believe that effectiveness is the cornerstone of sustainable growth, driving not only our internal success but also the satisfaction and loyalty of our customers.

​

What makes MarQui+ special is how much we:

  1. Care for and empower everyone to explore their talents and gifts.

  2. Communicate candidly and directly with everyone.

  3. Trust our people’s capacity and knowledge to make the right decisions.

  4. Believe in transparency and honesty, sharing information openly within the organization.

 

At MarQui+, we aspire to create experiences such that we are the most loved and admired solutions company for both employees and clients alike.

​​We approach each of our clients with fresh eyes to develop customized, unique strategies, creating effective solutions for complex problems with simplicity and understanding.

​

The thing we value most is working with talented people in highly effective and productive ways. That’s why our core philosophy is empowerment of our people and effective solutions, and why we bring great people together as a dream team. With our people-first approach, we have the ability to be more flexible, efficient and successful in everything we do.

  • LinkedIn

Valued Behaviors

We believe a company’s actual values are shown by whom they hire and retain.

Below are the specific behaviors and skills we care about most. If these values describe you, and the people you want to work with, you’re likely to thrive at MarQui+.

 

Humility & Selflessness
  • You are humble and open-minded about others’ great ideas, making time to help colleagues across MarQui+ succeed, debating ideas openly, and helping implement whatever decision is made; even when you disagree. Practicing humility and selflessness strengthens our collaborative spirit, enabling us to better serve our customers and support our colleagues.

​

Freedom, Courage & Protection
  • Choose to speak up respectfully and know you are empowered to do so.

  • We have a responsibility to lookout for one another. If we care for the parts we take care of the whole.

  • You make tough decisions without major delays, while being open to possible failure and learning from those mistakes.

​

By fostering a culture of courage and protection, we create a safe space for innovation and the freedom to explore new ideas. These behaviors contribute to a safe and innovative environment

 

Effectiveness over Efficiency: 
  • Being effective at what we do creates the best outcomes for us and our clients. It is not about being fast or cheap, it is about meeting expectations and doing the job right. There is a strong connection between effectiveness and customer experience; focusing on effectiveness ensures that we consistently meet our clients' needs with precision and care, delivering outcomes that exceed expectations.

 

Honesty & Integrity
  • Do what is right because it’s right.

  • You act with good intent and trust your colleagues to do the same, and you admit mistakes openly and share learnings widely, exhibiting and being known for candor and transparency.

 

Community Impact: 
  • You are passionate about improving your immediate surroundings inside and outside your work environment.

 

Willingness to Help: 
  • You have the spirit to lend a helping hand when you recognize the need.

  • You make time to help your teammates succeed.

  • You are willing to be vulnerable, searching for the right answer and meaningful connections, giving and taking feedback to and from colleagues at any level.

 

Curiosity & Continuous Improvement with Resiliency
  • Embrace the desire to improve in different manners, including constructive criticism while understanding that setbacks are inevitable.

  • You care about your continuous learning journey, and you learn rapidly and eagerly, seeking alternate perspectives to improve your ideas with a passion to improve yourself, your team and the organization.

​

Judgment
  • You make wise decisions despite ambiguity, using data to inform your intuition and choices to identify systemic issues. Good judgment positively influences customer relationships and project outcomes. Sound judgment allows us to navigate ambiguity with confidence, ensuring that our decisions are well-informed and beneficial for both our clients and our team.

 

Communication
  • You are a good listener and seek to understand before responding, adapting your communication style so you can work effectively with different people, including those who don’t share your native language or cultural norms.

 

Diversity, Equity & Inclusion
  • Diversity allows for new perspectives, equity creates a fair environment and can help to provide opportunities for individuals who need it, and inclusion helps employees feel a sense of belonging and understanding.

  • You are excited to help build diverse teams where everyone feels welcomed and respected, working well with people of different backgrounds, identities, values and cultures, recognizing that we all have biases and work to counteract them.

  • You take action if someone is marginalizing a colleague while you treat everyone with respect regardless of their position at MarQui+.

 

Diverse perspectives fuel creativity and effectiveness, allowing us to develop innovative solutions that resonate with a broader range of customers.

 

Passion
  • You care deeply about MarQui+’s success, while you inspire others with your drive for excellence as you are excited about your work and serving our clients.

 

Innovation
  • You are flexible and thrive in a constantly evolving organization, developing new ideas that prove impactful, looking for every opportunity to reduce complexity and keep things simple, challenging prevailing assumptions, and suggesting better approaches.

  • Innovation at MarQui+ is driven by a deep understanding of our customers' needs, allowing us to develop impactful solutions that stand the test of time.

 

Building a Collaborative Dream Team

A cohesive, high-performing team directly benefits customers. When our dream team works together seamlessly, we not only achieve our goals but also elevate the experiences we provide to our customers.

​

A dream team is one in which all our colleagues are extraordinary at what they do and they are highly effective working together. They make dreams come true. Our version of a great workplace building a dream team of talented people who are excited to pursue ambitious shared goals and encouraging maximum collaboration.

​

A dream team is about pushing yourself to be the best possible teammate, caring intensely about your team.

​

We highly value decent human interactions. When highly capable people work together well, they inspire each other to be more creative, more productive and ultimately more successful as a team than they could be individually.

​

Freedom and Responsibility

In some organizations people are drawn to lean down to pick up trash they see on the floor, just like they would at home. However, at some other organizations, people ignore trash on the floor, leaving it for someone else to pick up.

​

We try hard to be a company where everyone feels a sense of responsibility to make us better in every possible way. Picking up the trash is a metaphor for taking care of problems, small and large, and seeking the opportunities to do better while never thinking “that’s someone else’s job.”

Our goal is to inspire people more than manage them.

​

Given our growth ambitions, we will work hard to maintain employee excellence and keep our business as simple as possible given our growth ambitions. We want to be a company of self-disciplined, accountable people who discover and fix issues as well as finding opportunities of betterment, without being told to do so.

​

And that’s one of the reasons why we care more about people than processes. Whether it's addressing a small inefficiency or taking the initiative to improve a process, each action we take contributes to our collective success.

​

The leaders at MarQui+ are committed to inspiring this sense of ownership in every employee, ensuring that our culture of excellence is upheld at all levels.

​

Seeking Excellence to Drive Success

As Vince Lombardi said “Perfection is not attainable, but if we chase perfection we can catch excellence.” Being consistent with our approach to the culture we want will help us achieve the habits we want to build. As we strive for excellence in every task, we cultivate the habits that lead to long-term success for our employees, our customers, and MarQui+ as a whole.

​

Every new employee helps to shape and evolve the culture daily, and we should be doing so to accomplish more together. We are learning faster than ever, because we have more dedicated people with more diverse perspectives working to excel as the dream team.

​

"Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives - choice, not chance, determines your destiny." – Aristotle

​

And being intentional about living our valued organizational behaviors is critical to our success. By intentionally living our valued behaviors, each of us contributes to a culture of excellence that propels MarQui+ to new heights.

​

bottom of page